Privacy Policy

PRIVACY POLICY

Last Updated: March 16, 2026

AgentAI Nexus ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our platform at https://agentai.nexus ("Services").

1. INFORMATION WE COLLECT

1.1. Information You Provide:
- Account information: name, email address, password
- Payment information: billing address, payment method details (processed securely through Stripe; we do not store full credit card numbers)
- Profile information: avatar, preferences, settings
- Content: text prompts, generated content, uploaded files, chat histories, and social media account connections
- Communications: support requests, feedback, and correspondence with us

1.2. Information Collected Automatically:
- Device information: browser type, operating system, device identifiers
- Usage data: pages visited, features used, click patterns, session duration
- Log data: IP address, access times, referring URLs, error logs
- Cookies and similar technologies: session cookies, preference cookies, and analytics cookies

1.3. Information from Third Parties:
- Social media profile data when you connect your social media accounts
- Payment confirmation data from Stripe
- Authentication data if you sign in through third-party providers (Google, Facebook, GitHub)

2. HOW WE USE YOUR INFORMATION

We use your information to:
2.1. Provide, maintain, and improve our Services
2.2. Process your transactions and manage your subscription
2.3. Send administrative communications (account verification, billing, security alerts)
2.4. Respond to your inquiries and provide customer support
2.5. Monitor and analyze usage patterns to improve user experience
2.6. Enforce our Terms of Service and prevent fraud or abuse
2.7. Comply with legal obligations
2.8. Send marketing communications (only with your consent; you may opt out at any time)

3. AI CONTENT PROCESSING

3.1. When you use our AI features, your prompts and inputs are sent to third-party AI providers (OpenAI, Anthropic, Google, DeepSeek) for processing. These providers process your data in accordance with their own privacy policies and data processing agreements.
3.2. We do not use your prompts or generated content to train our own AI models.
3.3. AI-generated content may be temporarily stored on our servers for delivery and your convenience. You may delete your content history at any time through your account settings.
3.4. We recommend that you do not submit sensitive personal information (such as Social Security numbers, financial account numbers, health information, or confidential business data) through AI prompts.

4. SOCIAL MEDIA INTEGRATIONS

4.1. When you connect social media accounts, we access only the permissions you explicitly grant (e.g., posting, reading analytics).
4.2. Social media access tokens are stored securely and encrypted. You may disconnect any social media account at any time.
4.3. Content published to social media platforms through our Services is subject to those platforms' respective privacy policies and terms.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:
5.1. Service Providers: Third-party companies that help us operate our Services (payment processing, hosting, analytics, AI model providers, email delivery).
5.2. Legal Compliance: When required by law, legal process, or governmental request.
5.3. Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any change in ownership or use of your personal information).
5.4. With Your Consent: When you explicitly authorize us to share your information.

6. DATA RETENTION

6.1. We retain your account information for as long as your account is active or as needed to provide you Services.
6.2. After account deletion, we may retain certain data for up to 30 days for backup purposes and as required by law.
6.3. Usage logs and analytics data are retained in anonymized form for up to 12 months.
6.4. Payment records are retained as required by tax and financial regulations.

7. DATA SECURITY

7.1. We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encryption of sensitive data at rest (API keys, access tokens, passwords)
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
7.2. Despite our efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1. Essential Cookies: Required for the platform to function (authentication, session management). Cannot be disabled.
8.2. Analytics Cookies: Help us understand how users interact with our Services. You may opt out through your browser settings.
8.3. Preference Cookies: Remember your settings and preferences for a better experience.
8.4. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

9. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:
9.1. Access: Request a copy of the personal data we hold about you.
9.2. Correction: Request correction of inaccurate or incomplete data.
9.3. Deletion: Request deletion of your personal data ("right to be forgotten").
9.4. Portability: Request your data in a structured, machine-readable format.
9.5. Objection: Object to certain processing of your data.
9.6. Restriction: Request restriction of processing of your data.
9.7. Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
9.8. Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link provided in each email.

To exercise any of these rights, contact us at support@agentai.nexus. We will respond within 30 days.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party service providers are located. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. CHILDREN'S PRIVACY

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

12. CALIFORNIA RESIDENTS (CCPA/CPRA)

If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights

13. EUROPEAN RESIDENTS (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland:
- Legal Basis: We process your data based on consent, contractual necessity, legitimate interests, or legal obligations.
- Data Protection Officer: For GDPR-related inquiries, contact us at support@agentai.nexus.
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Privacy Policy.

15. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@agentai.nexus
Website: https://agentai.nexus