Privacy Policy

Last updated: March 26, 2026

Novela ("we", "our", or "us") operates the Novela mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password.

Usage Data: We collect information about how you use the App, including novels you read, reading time, chapter progress, and interaction data to provide personalized recommendations.

Purchase Information: When you make in-app purchases (coins, subscriptions), payment processing is handled by Google Play. We receive transaction confirmations but do not store your payment card details.

Device Information: We may collect device type, operating system version, unique device identifiers, and crash reports to improve App performance.

2. How We Use Your Information

• To provide, maintain, and improve the App
• To personalize your reading experience and provide novel recommendations
• To process in-app purchases and manage your coin balance
• To send you notifications about new chapters, rewards, and updates (with your consent)
• To track reading streaks, daily check-ins, and achievement progress
• To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Analytics (Microsoft Clarity), advertising (Google AdMob), and cloud hosting providers that help us operate the App
• Legal Requirements: When required by law or to protect our rights

4. Data Retention

We retain your account data for as long as your account is active. Reading history and usage data are retained to provide recommendations and maintain your reading progress.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications
• Export your data

7. Account Deletion

You may request deletion of your account and all associated data by contacting us at bitos.tox@gmail.com. We will process your request within 30 days. Please note that some data may be retained as required by law or for legitimate business purposes.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

bitos.tox@gmail.com